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Account, sign-in and your data

Updated Oct 14, 20261 min read
Reset your password, sign out other devices, export your data or delete your account.

Sign in

Sign in with your email and password. Your email must be verified first — use the link in the verification email.

Forgot or change your password

Use Forgot password on the sign-in page, or Settings → Security → Email password reset link when signed in. The link in the email is valid for 30 minutes. Setting a new password signs you out of every device.

Sessions and devices

Settings → Security lists the browsers and devices signed in to your account, with a partial IP address and when each was last active. You can sign out a single session, or choose Sign out everywhere to end all of them, including the current one.

Your profile

You can change your display name in Settings → Account. To change the email address on your account, contact support@savestream.online.

Export your data

Settings → Account → Download data export saves a copy of your account data as a JSON file.

Delete your account

Settings → Account → Delete account, then type DELETE to confirm. The account is disabled and signed out immediately, and your data is removed as described in the Privacy Policy. This can't be undone; download any recordings you want to keep first.

Keep your account safe

Use a password you don't use elsewhere. If you think someone else has accessed your account, reset your password and email support@savestream.online.

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Still stuck?Email us and include your channel name and the time of the LIVE. We usually reply within 2 business days.
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